| Type of User | Type of Service | How to Get Help |
|---|---|---|
| Faculty/Staff | ||
| On-campus Phone Service | University Operator (dial 0) | |
| Business Dial-up Service | University Helpdesk (438-4357) | |
| On-campus Ethernet | University Helpdesk (438-4357) | |
| Mobile Computing | University Helpdesk (438-4357) | |
| VPN Service through an ISP | University Helpdesk (438-4357) | |
| Computer Support Professional | ||
| All Services | University Helpdesk (438-4357) | |
| Residence Hall Students | ||
| On-campus Phone Service | Residence Hall Front Desk | |
| ResNet | University Helpdesk (438-4357) | |
| Mobile Computing | University Helpdesk (438-4357) | |
| Off-campus Students | ||
| Mobile Computing | University Helpdesk (438-4357) | |
| VPN Service through an ISP | University Helpdesk (438-4357) | |
| Emeritus/Retired | ||
| VPN Service through an ISP | University Helpdesk (438-4357) | |
Telecommunications and Networking • Williams Hall Annex • Campus Box 3500 • Normal, IL 61790-3500
Phone: (309) 438-8731 • Fax: (309) 438-7220 • TTY: (309) 438-2941 • E-mail:
