Resources
Application Support Guidelines
Background
Mission Critical Applications
Unsupported
Applications
Blocked Applications
Background
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In an effort to protect electronic services that support the mission
of the University, Internet applications have been categorized into
three groups on ISUnet - 1) mission critical, 2) unsupported, and
3) blocked. Only those applications that are defined as mission
critical are supported by Telecommunications and Networking. This practice allows the University
to deliver quality support to those services that are fundamental
to our users Back to top
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Mission Critical Applications
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A mission critical application is defined as an application that
supports the needs and services of the University. This includes
but is not limited to such applications as email clients (ex: Eudora),
web browsers (ex: NetScape and Internet Explorer), terminal emulation
(ex: telnet and tn3270), file transfer (ex: FTP), and so on. Telecommunications and Networking
will work with the University Helpdesk to help resolve network connectivity
problems surrounding these types of applications. Back to top
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Unsupported Applications
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An unsupported application is defined as an application that is
not blocked from Internet access but is also unsupported by Telecommunications and Networking.
This includes but is not limited to such applications as instant
messaging, peer to peer file transfer applications (ex: Napster,
Scour, iMesh, ICAST, Gnutella, etc), network gaming, streaming audio
and video, multicast enabled applications, and so on. Back to top
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Blocked Applications
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A blocked application is defined as an application that is blocked
from Internet access. This includes but is not limited to such applications
as those used to hack against network infrastructure or those applications
which over consume limited network resources. Any application can
be immediately blocked at any time in response to these two needs. Back to top
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