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Telecommunications and Networking

Telephone Services

Faculty/Staff

Calling Instructions

For police, fire, or medical emergency
To call on-campus
To call off-campus
To reach the University operator
For off-campus directory assistance
To place a "business related" long distance call or fax
To place a "business related" international call or fax
To place a personal long distance call
To place a toll free call
To place an "operator assisted" long distance call
To place an "operator assisted" international call
To reach voice mail
Miscellaneous information

For police, fire, or medical emergency

Press 911. For TTY service, enter 8-8266.

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To call on-campus

Enter the last five digits of the on-campus telephone number.

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To call off-campus

Press 9 and enter the seven digit off-campus telephone number.

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To reach the University operator

Press 0. For TTY service, enter 8-2941. (Report telephone problems to the operator.)

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For off-campus directory assistance

From any unrestricted University telephone, press 9 + 1 + area code + 555-1212. Hear tone and enter University authorization code.

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To place a "Business Related" long distance call or fax

From any unrestricted University telephone or fax, press 9 + 1 + area code + number.  Hear the tone and enter University authorization code (fax machines may require 1-3 pauses before the authorization code).

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To place a "Business Related" international call or fax

From any unrestricted University telephone or fax, press 9 + 011 + country code + city code + number. Hear the tone and enter University authorization code (fax machines may require 2-5 pauses before the authorization code).

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To place a Personal long distance or international call

Use a personal calling card or prepaid calling card with a toll-free access number.  Press 9 + 1 + the toll free access number and follow the directions on your calling card.

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To place a toll free call

Press 9 + 1 + 800 (or 855 or 866 or 877 or 888) + number.

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To place an "Operator Assisted" long distance call

Press 9 + 0 + area code + number. Enter your credit card or calling card number or wait for an operator or the message prompt for billing instructions.

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To place an "Operator Assisted" international call

Press 9 + 01 + country code + city code+ number and wait for the operator or the message prompt for billing instructions.

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To reach voice mail

Press the telephone message button if the message waiting light is blinking or enter 8-3000. If off-campus, call 438-3000 using a touch tone telephone.

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Miscellaneous information 

It is a violation of University policy to accept collect calls or to bill calls to any University telephone number

To reach the University Operator from an off-campus telephone, call 438-2111. University operator hours are 7a.m. to 7p.m. Monday through Friday.

You can easily search the ISU phone directory for more specific information by using the People Finder.

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