For
police, fire, or medical emergency
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Press 911. For TTY service, enter 8-8266.
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To
call on-campus
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Enter the last five digits of the on-campus
telephone number.
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To
call off-campus
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Press 9 and enter the seven digit off-campus
telephone number.
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To
reach the University operator
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Press 0. For TTY service, enter 8-2941. (Report telephone problems to the
operator.)
University Directory
via the web is also available under the DIRECTORY link to the left.
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For off-campus directory assistance
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Use the
off-campus directory via the web at www.tnss.ilstu.edu.
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To place a Personal long distance or international call
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To place a personal long distance call or international
call from a
University telephone, use a personal calling card or prepaid
calling card with a toll-free access number. Press 9
+ 1 + the toll free access number and follow the
directions on your calling card.
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To place a toll free
call
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Press 9 + 1 + 800 (or 855
or 866 or 877 or 888) + number.
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To place an "Operator Assisted" long distance call
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Press 9 + 0 + area
code + number. Enter your credit card or calling card number or
wait for an operator or the message prompt for billing instructions.
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To place an "Operator Assisted" international call
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Press 9 + 01 + country
code + city
code+ number and wait for the operator or the message prompt
for billing instructions.
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Miscellaneous information
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It is a violation of University policy to accept collect calls or to bill calls to any University telephone number.
McLeodUSA provides long-distance operator services for the campus. McLeod's customer service can be reached at
(800) 593-1177. Questions about McLeod rates should be directed to (800) 677-2683.
McLeodUSA Operator Services
121 S. 17th St.
Mattoon, IL 61938
Consumer complaints concerning operator service should be directed
to:
Federal Communications Commission
Common Carrier Bureau for Operator Services
Enforcement Division
2025 M Street NW
Suite 6202
Washington, D.C. 20554
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